A maximum of 3 working days after the registration of the order may be necessary to dispatch it.
The order is sent by the postal service, by Colissimo, to the delivery address indicated by the customer.
Delivery costs are free for orders over 50,00 € in France.
The approximate delivery time, from the day of departure from the shop, is 2 · 3 working days in France and 4 · 8 working days in Europe.
All return requests must be validated by email at the following address : firstname.lastname@example.org, otherwise they will be refused. All returns must be accompanied by a duly completed return form, which is sent by email after acceptance of the return request. The return form is also on the back of the invoice, delivered in the package with each order.
The product can be refunded provided that it is returned in its new condition and complete original packaging, and accompanied by the duly completed return form. Under no circumstances must the product be used.
From the day the customer receives the product, he/she have 14 days to return it. Once this period has passed, no returns will be accepted. The package must be returned to the following address : Hyperbling, 6 rue Monserby, 31500 Toulouse, France. Return shipping costs are at the client's expense.
The balance of the order will be credited back to the bank or Paypal account used for the payment of the returned product, within 15 days following the reception of the return product.